"What our Customers say..."
I came across your website by accident and promptly spent hours looking at all the boots. I had previously always gone to Duo but was not happy lately with the quality. I choose my boots and after two phone calls to ask questions, ordered them. The boots came a week earlier than expected and I am absolutely delighted with them. The quality of the leather, the craftsmanship and the fit is excellent. Communication and service is exceptional and I am now looking to save for my next pair. If you want quality, if you want fit and great service, then look no further. Many thanks Sarah, Tadcaster
I just wanted to drop you a line to say thankyou so much for my fab new boots! I must admit to being a little sceptical but I couldn't have been happier when I opened the box. The smell of leather was lovely when I opened the box, the boots were so much nicer than they look online, they fit like a glove! Thanks again - Keep up the good work! Amanda, Glasgow
I have received my boots and would like to say how delighted I am with them. Not since I lived in Italy in the late 70’s early 80’s have I seen quality like this. They are of superb quality and fit, as well as being affordable! I have raved about them since getting them. I will now buy my boots only from you. Thank you so much for caring enough to make a quality product. Great customer service. A Truly happy customer. Helen, Oldham
The boots arrived safely yesterday and have been successfully 'test driven' today. I love them and will definitely be ordering again - I have also passed your web details to friends and my sister has already ordered from you. Keep up the good work! Trish, Caerphilly
I have just had the first pair of boots arrive (have ordered 3 pairs altogether) and would just like to say these are FANTASTIC, I am really pleased at last to find some that actually fit!!! Please keep up the excellent work and look forward to seeing your ankle boots out in the Spring. Once again many thanks. Tracey, Nottinghamshire
Just to let you know, my boots have arrived and are absolutely fabulous. Thank you so much Rgds Gayle, Dublin
Now that is what I call service! Goodness how kind of you ..... delighted .... after a lifetime of not being able to get lovely boots to fit. Being only 5’ 2” with calves like Wayne Rooney! I know plenty of others like me, so will spread the word! I do think it’s a fabulous concept you have. Many thanks Jane, Bristol
Boots arrived this morning and fit perfectly. Look lovely and open up a whole new wardrobe for me. My husband loves them too. Thanks Thanks Victoria, Derbyshire
Yes thanks, the boots arrived yesterday afternoon and I have just tried them, they are fabulous! They fit nicely and I'm really pleased with the style and quality. All in good time for my trip at the weekend. Many many thanks for your personal attention to my order, at what is a busy time for you. A great product and service; I wish you continued success and I will definitely be back again. Best regards Helen, Derby
Can I just say, what great service you provide at your company. I am gutted about the boots they were beautiful and one was perfect. Do you have any boots that are slightly wider in the foot and ankle? Perhaps the best bet is to order bespoke boots? I will keep trying, regards, Janine (odd legs), Wimborne
Thank YOU! You have been very kind, helpful and understanding. Sincerely Natasha, Hemel Hempstead
Money went into my account today, thanks for ur help will be ordering some bespoke boots on the weekend from u! Rhian, Port Talbot
Just to say my replacement boots have arrived and they are fab. Have been giving all my freinds links to your website and telling them how great you are. Shirley, Wetherby
I'll check my account and let u know thanks again for the quick response your customer service is excellent! Sent from my BlackBerry® wireless device Rhian, Port Talbot
Just a quick note to let you know I received the boots. Very pleased with them and I appreciate all your help. I will hopefully now be ordering more from you ( faith now restored in mankind !!!!). Once again thank you. Sharon, Evesham
I am pleased to say my boots arrived today and I am thrilled with their quality and fit. I wish to thank your company for it's prompt and personal service. Many thanks Marion, Hampshire
Thank you very much, my boots came today and I love them.Will be ordering from you again. Tracey, Lincoln
Received my boots this weekend. Thank you for the delivery, they are the best boots I have ever had! Tanya, Tewkesbury
I received my boots today, they are wonderful, so smart and to know they are fitted to my legs makes them even more special. The leather and finish is exquisite. Am sure I will be placing another order. Many thanks for a wonderful product. Karen, Isle of Man
We received the boots on Saturday but were away for the weekend. A neighbour took them in for us & we just got them this morning. They fit perfectly & are very nice quality. My wife will definitely be using you in the future. Nick & Wendy, Exeter
I just wanted to say how thrilled I am with the boots - I have worn them for the first time today - and I have now had them on since 8am this morning and they are extremely comfy - well the flat ones anyway - I am sure the others will be as well. I will keep looking on your website - I think I will be a regular customer. Sarah, Lincoln
Thank you very much for your efforts. This is to confirm that my boots arrived safely this afternoon. They are lovely! Thank you. Rachel, London
My boots arrived yesterday. They're a perfect fit and I'm really happy with them - I've been recommending you to friends and family...Thanks very much! Beth, Oxford
My boots were worth the wait.I love them.Thanks. Julie, Stoke-on-Trent
I received the boots today. They are absolutely beautiful - thank you so much. I finally have a perfect pair of boots. Sue, Sussex
Thank you so much for your excellent service , the boots arrived yesterday and I love them! They fit perfectly and are so elegant! I will order a flat pair once I have decided which style to go for. Caroline, Leeds
I have just had my boots delivered and they are better than expected. Beautiful leather and well crafted. The customer service went above and beyond so I could have my boots delivered before my wedding. Thank you to everyone who really did an amazing job. I will be recommending you to all of my family and friends. I will also be ordering again - I'm sure I could do with some brown boots too! Emma, London
Thank you for your e-mail. I have now received my boots and they are lovely. Michelle, Holmfirth
Got the boots Saturday - they are great - Thanks!! Make sure and keep the measurements for the future!! Sinead, Southampton
The boots arrived on Saturday and are well worth the wait. They fit perfectly. May have to wait a bit before ordering another pair though! Vicoria, Sheffield
Arrived and very pleased – I shall be back! Thanks. Mary, Northampton
Just to let you know the boots arrived yesterday and I'm sooooo pleased with them!! I'm going to have to save up for a brown pair now because they are just perfect. Many thanks. Definitely worth waiting for. Sandra, Upminster
My boots arrived today, they are outstanding and I am delighted! Bespoke boots for seagull legs ... They really are quality plus and fit perfectly. Thank you so much for the personal service and regular updates. You will be highly recommended and I will be ordering again. Please add this to your testimonials, I am happy to sing your praises. (I have just returned from Italy with a pair of Bruno Magli boots, your boots are comparable, however, the BMs cost substantially more than this pair and do not fit my legs). Kim, Andover
Thank you so much for the safe delivery of my lovely boots. They are brilliant and fit very well - I thought I'd never get sexy black boots to fit; the ones in the shops looked like wellies on me because my legs are so thin . Good quality and worth every penny. I shall certainly use your company again. Sharron, Menstrie
My boots arrived this morning, and they are excellent. I'm glad I opted for the bespoke option, as the boots fit my slim legs beautifully. Thank you for your top-quality, professional service, and I shall recommend your site to my family and friends. Lindsey, Preston
Just to say thank you very much, boots arrived on friday and all i can say is FAB, FAB, FAB.!! I'm delighted. Delma, Llanelli
Hi, received the boots friday 19th - look and feel fantastic - will be back for more !
Thanks- worth the wait. Kathryn, Keighley
Just felt the need to drop a line to say just how pleased I am with the quality and fit of my bespoke boots, such excellent service and quality boots, I don't know how you do it for the price. Have recomended you to everybody I know and will continue to do so, I will definatly be back for another pair. Jacqueline, Southminster
I thought I must email you to let you know my boots have arrived and they are perfect. So for me no more endless shopping with no success trying to find some boots that will fit me. I cannot count the hours I have spent over the past couple of years looking for some boots to fit me. So you'll definitely be hearing from me again soon. Once again thank you for your service which has made someone very happy. Beatrice, Kent
The boots have arrived and are a wonderful fit, very very comfortable. Thank you so much for the excellent customer service. Deborah, Bridgend
I received my boots earlier this week and I just wanted to say that they fit perfectly, the leather is beautiful and the style classic. Thanks very much. Debbie, Taunton
Boots have arrived, thank you for your help I will be ordering more in the New Year! Samantha, Brixham
Just to let you know that both my daughters received their boots yesterday and were absolutely thrilled with them . Many thanks for all your efforts. John, Colchester
I just wanted to let you know that my boots arrived yesterday. They are absolutely beautiful. The leather is so soft and the fit is perfect. I am so glad I opted for the bespoke boots. Please pass on my thank to all involved, especially the boot makers. Nicola, Leeds
My boots arrived on the Saturday as promised and I am delighted with both the quality and the fit.Very many thanks, they were worth the wait! Sarah, Farnborough
Just wanted to let you know that they've arrived! They are gorgeous, really well made and the fit is perfect. The handwritten note in the box was a lovely touch. I'll definitely be ordering my boots from you in future! Lianne, Rochdale
I just wanted to write and say how delighted I am with my boots! As a lady with “skinny” legs it is fantastic to at last have a pair of boots that fit. I wondered if there was any chance of you introducing patent black leather into the collection? Debbie, Attleborough
I would just like to say a big thank you for my Capri Boots received last week. They are perfect and well worth the wait. I would have no hesitation in recommending your company. Linda, Rochdale
Just to say my boots have just arrived and they are perfect - exactly what I wanted, thank you! They fit perfectly, just big enough to wear jeans in them, but not so big that they look like wellies around my little legs which is always the problem I've had with boots! And the lining is lovely and will keep me nice and warm in all this snow. Well worth the wait! I'll definately be ordering more in the future so please keep my measurements on file! Gwanwyn, London
I have just received the boots I ordered, and they were definitely worth waiting for. They fit wonderfully, and are so comfortable. I will definitely use your company again when I need more boots. Ann, Oxforshire
Hurrah!!!!! the boots arrived today (sunday!). They are FABULOUS - really comfy and so smart, and a good fit. I'm thrilled. Thank you so much. Rachel, London
Sorry I never got around to emailing to say that my boots have arrived and I am delighted with them. I have recommended your company to at least 20 people and have asked Father Christmas for another pair. I was very impressed with your customer service and keeping in touch when there was a delay. Helen, Petersfield
Just wanted to advise that my boots have arrived and may I say a huge Thank You to everyone for them, as they are absolutely gorgeous and fit perfectly. I am absolutely delighted & will certainly be ordering from your company again. Once again Thank You to everyone and all good wishes for Christmas & the New Year. Jacqueline, Brighton
received my boots yesterday 9th dec was quite nervous opening the box thinking have i placed the right sizes etc took them out of box and thought wow love them tried them on and nearly cried because i have never been able to get a pair of boots to fit my skinny legs ha...thank you Judith, Bishop Auckland
My boots have arrived and are great, so well made. Thanks for keeping me updated too, much appreciated. Have already recommended to friends! Karina, Wimbledon
Thank you so much. Boots received this morning. Super Duper! Merry Christmas to you and all the staff. We will order from you again! Payal, Birmingham
Hi, my boots have arrived and are lovely. Many thanks for the excellent service. Happy christmas. Jen, Bournemouth
Thank you for a very professional service, the boots arrived at lunch time and look superb. Lynn, Glossop
Thanks very much for my new black suede boots! They fit like a glove and are very comfortable. I wore them the next day to work and they felt good all day. I will be back for more! Annie, Redhill
Thank you so much for the boots...which have now arrived safe and sound... I LOVE them and the fit and feel of the leather is superb. Thank you also for keeping me updated on the delays and expected arrival....that is what I call excellent customer service!!! I shall be checking back regularly for new styles being added as I would love to order more but at present the style I have ordered is the only one suitable to my taste. I will keep checking though!!! Again many many thanks. Mo, Whitwell
I've received the boots and just wanted to send an email saying how lovely the boots are. I will definitely recommend friends to purchase boots from you. Many thanks. Louise, Northallerton
Thank you for taking the trouble to keep me informed about the delay with sending out my boots but I just wanted to say how really pleased I am with them. I was a little anxious that they would not fit and have to admit they were quite snug fitting initially but having worn them 2 or 3 times the leather is relaxing and they are so comfortable - never thought I would ever get boots to fit my fat ankles and calves. Thank you! Jackie, Cambridge
I am sitting here, wearing my lovely new purple Capri boots and they are fabulous! Thank you very much for doing whatever you did to this pair, they fit perfectly. Your customer service has been exemplary – I wish more retailers took the care of their clients as you did. I shall be back to buy some more boots very soon! Iona, Bristol
Boots have arrived this morning – we have a very tenacious postman!! They are stunning!! A big thank you for them & for getting them here so that I can wear them on Christmas day!! Yay! Susanm Worcestershire
I am very pleased to say that I received my boots yesterday and that are absolutely gorgeous. The quality and fit are superb. It may have been a long wait but it was certainly worth it and thank you for keeping us so well informed. Happy Christmas Jane, Milton Keynes
Thanks for the updates that you have been sending. My boots arrived today and they are perfect. They fit beautifully, all we need now is for the snow to go away and maybe I will get to wear them! Have a very Merry Christmas Andrea, Renfrewshire
Thank you for keeping me informed and getting my boots to me under difficult circumstances. I just love my new boots and will be sure to check your site in the future Fiona, N. Lanarkshire
My boots arrived safely yesterday and are wonderful. I can't tell you how long I have searched the shoe shops for a pair of boots that fit. I have slim (well skinny really!) legs. Your boots fit beautifully and to be able to say I have made to measure boots is a surprise to my friends. Thank you also for keeping me updated re the delay. First with the factory and then with the snow. Once again thank you and I will recommend you to all my family and friends. Mavis, Sittingbourne
Just to let you know that my boots have arrived and I am very pleased with them. The fit is perfect and the quality excellent. Worth waiting for! Clare, Bath
Many thanks for the boots which arrived just before Christmas I am really delighted with them and they have been much admired already. Jayne, Horsham
Thank you for the boots, they are wonderfull. My girl friend is really happy. Pierre-Nicolas, Paris
Thanks for your great service, will sing your praises from the roof tops. Merry Xmas and a great new year. Jane, Whiltshire
Got my boots today, they are amazing, I was so excited when they arrrived, when I opened the box the smell of the new leather was great. They fit like a glove, the measurements are spot on, thank you so much. They were a long wait arriving but it was worth the wait, I shall be ordering in the near future again to save up to buy a black pair. You guys are amazing, can't thank you enough. I will definately be passing your web details on to my friends, can't wait to wear them out and about. Jaswant, Longthorpe
I just wanted to say thank you so much for personally hand delivering my boots to make sure I got them in time for Christmas. I suffer from Lymphodema which means finding calf length boots that fit is a nightmare. Being able to give ankle and calf measurements has been fantastic and the boots are of fabulous quality. Before I found your site, I had tried Duo boots which didn’t fit around the ankle and I had even contacted a firm in London with regards to having bespoke boots made. They said they would take six months and cost in the region of £1800. So thank you, at long last I have a pair of fabulous boots that fit, which are of great quality and all for a fantastic price. Thank you again and if you can get the boot right for her – I suspect my mum will order a pair in every colour! Annelie, Sandhurst
I am pleased to tell you that my boots have arrived safely today and even more pleased to say that the fit is now perfect!! I have never been able to find boots that fit me properly so I am thrilled with my new bespoke boots. Thank you and your team so very much for sorting them out for me so swiftly, I wasn't expecting to receive them until January but now I have them in time for Christmas! I have been extremely pleased with the level of customer service I have received from your company and will recommend you to all my friends and family. I love my new boots! Jane, Burton-on-Trent
I just wanted to say that my boots arrived yesterday and are a perfect fit. I am very pleased with them they were worth the wait.Thanks also for the email messages letting me know the situation re the delivery. It isn't often that companies bother with that level of communication. I hope this attention to detail continues, I will certainly be recommending you not only for your product but also your customer service. Alison, Stroud, Gloucestershire
Thank you so much for my boots, I’m so happy to have a pair that actually fit properly. The leather is good quality, they are warm and don’t slip, can’t praise you enough, they were even delivered quickly despite the weather problems. I will certainly buy boots from you again – have told all my friends about you too. Barbara, Nottingham
Got them!!! Got them on with my dressing gown - they're so comfy! Many thanks for all your efforts. I'll definitely order from you again.